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OpExpert Platform

AI-Driven Orchestration with No-Code Integration and Intelligent Automation

Core Engines

Integration Engine

  • 200+ connectors including ServiceNow, Salesforce, SAP, Microsoft 365
  • Supports REST, SOAP, SSH, Telnet, ODBC, PowerShell, CLI, JDBC
  • Secure credential management with HashiCorp Vault (FIPS 140-2 compliant)

Notification Engine

  • Threshold-based and contextual notifications
  • Multi-channel delivery: Email, SMS, Teams, Slack, Webhooks
  • Escalation workflows with time-based triggers

Automation Engine

  • Drag-and-drop Playbook Builder
  • Prebuilt playbooks for Incident Response, HR, Compliance
  • Scheduled, manual, and event-based triggers

AI Engine

  • Natural Language Processing (NLP) for voice/text prompts
  • Predictive analytics and intelligent recommendations
  • Auto-triggered resolutions and RCA generation

OpExpert Editions

Enterprise Solution

OpExpert Enterprise

For large organisations

  • Native integration with ITSM, NMS, and CMDB platforms
  • Real-time event correlation and enrichment across systems
  • Automated incident detection, ticket creation, and resolution workflows
  • AI-based root cause analysis and predictive alerts

Supported Integrations

ServiceNow, BMC Remedy, Jira, SolarWinds, VMware vSphere, Azure Monitor, AWS CloudWatch

MSP Solution

OpExpert MSP

For Managed Service Providers

  • Multi-tenancy with complete environment segregation
  • White-labeled client dashboards and branded portals
  • Automated threat detection across multiple SIEMs
  • SLA-driven alert prioritisation and escalation

Supported Integrations

CrowdStrike, Splunk, Microsoft Sentinel, ServiceNow, SentinelOne, Veeam, Azure, AWS

Deployment Options

Cloud (SaaS)

Fully managed service with automatic updates, hosted in secure cloud environments

  • Rapid deployment
  • Automatic scaling
  • No infrastructure management

On-Premises

Self-hosted option for organisations with strict data sovereignty requirements

  • Full control over data
  • Custom security configurations
  • Air-gapped environment support

Hybrid

Combine cloud flexibility with on-premises processing for sensitive workloads

  • Distributed processing
  • Flexible data routing
  • Gradual cloud migration

Enterprise-Grade Security

Data Protection

  • Zero data duplication - all data remains in source systems
  • Stateless operations using in-memory processing
  • HashiCorp Vault integration for secrets management (FIPS 140-2 compliant)

Compliance & Governance

  • Immutable logs for all workflow executions and system changes
  • Role-Based Access Control (RBAC) with fine-grained policies
  • Compliance support for GDPR, HIPAA, ISO 27001

Ready to Transform Your Operations?

Discover how OpExpert can streamline your workflows and automate your processes